Terms & Conditions
All Alice Or Jewellery pieces are handmade adhering to the highest standards and are quality checked before shipment. For peace of mind, we will gladly accept any returns for a store credit if the piece is in its original condition, unworn and repacked in protective packaging. If the piece is faulty, faulty procedures will be followed (on a case-by-case basis).
We will happily accept exchanges on all products and ring sizes, however customers will be responsible for all shipping & re-shipping charges. Please allow a 2-3 week turnaround for the correct ring size / jewellery exchanges to be made.
Prices are subject to slight variations due to changes in metal prices and exchange rates. Because all Alice Or Jewellery pieces are handmade to order, please allow for 2-3 weeks’ production time.
If your order is urgent, please email us at firstname.lastname@example.org and we will endeavour to have the job placed as priority where possible.
For special orders and custom pieces, please email us for a free quote.
We thank you for supporting Australian made products.