Words From Our Gorgeous Customers

Behind every piece is a story, and we are so grateful to hear how your beautiful jewellery is a story. We would love to hear yours, email us or share it with #AliceOrJewellery.

Tanya, VIC

"A few weeks out from my eldest sister's wedding, my other sister and I were stuck for gift ideas for her "something new".

We came across Alice's amazing pieces and fell in love with the 'pearl and diamond cuff ring'. We placed an order on her website at 8am on the Friday morning (3 weeks out from the wedding) and I sent an email to Alice's info page explaining our situation and hoping that there might be a chance she could work with our timeline, but we weren't expecting much as it was the busy summer period. Alice replied about 5 minutes later assuring us she would do everything she could to make sure the ring arrived in time. Sure enough, just under 2 weeks later, the ring arrived by mail. Alice got in touch with me a few days later to check that we had received the package and that we were happy.

Fast forward to the morning of my big sister's wedding when we gave her the ring - she loved it so much she wore it on her right hand throughout the ceremony. She told us later that her new husband noticed the ring during the ceremony and sneakily asked where it came from!I have since had many emails back and forth with Alice asking about the big day.

She was a pleasure to deal with given how extremely accommodating she is. Her customer service was second to none and made the entire experience completely stress free. The best part however, is the fact that the jewellery she produced is beautiful, high quality and timeless. Thank you Alice xx"